Tourism and the Disabled
To further improve the services it offers the
Nancy Tourist Office has been enhancing its range of services
for the disabled by making various additional facilities and
aids available:
-
Sound beacons and guides:
These consist of beacons at each of the Tourist Office’s
entrances and in the reception which broadcast an oral message
in digital sound that:
- informs
unsighted people they are near the Office;
- guides unsighted people inside the Office
to help them find the reception desk.
The user triggers the message using his or her remote-control
the size of a matchbox. (In Nancy, sound beacons are also in
use at a number of traffic lights and at tram-stops.)
Maps in relief or in Braille on an A3 format trackpad linked
to a multimedia computer: when a site on the aid is clicked on,
related information is broadcast for unsighted people, and visual
information displayed on the computer screen for poorly sighted
people.
In addition to the significant amount of data this tool contains
(up to fifteen levels of information), the system is remarkably
easy to use and is easily accessed by all (unsighted, hearing-impaired,
people not speaking the language...).
This system improves the quality of the information given. In
the Office, the receptionist speaks into a microphone and his/her
voice is transmitted directly to the hearing impaired person,
either through a receiver-amplifier or by magnetic loop if the
user has a compatible hearing aid.
-
Large scale map of Nancy for the poorly sighted
A simplified, magnified, high contrast map of Nancy city centre
will be available in the Reception Office in the near future.
The Office has also made two wheelchairs available for disabled
members of the public and those with reduced mobility.
The Tourist Office has also organised a series of circuits and
special events suitable for people with various disabilities.
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